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darkknight
Expert ⭐️
February 10, 2020
New Idea

Rules Engine: Ability to calculate hours between Date/Time fields in Transformation

  • February 10, 2020
  • 2 replies
  • 86 views

We can calculate days between Date fields today in a Transformation task. Would be great to be able to calculate hours between two Date/Time fields.

    2 replies

    john_apple
    Expert ⭐️
    July 2, 2020

    Time Diff would be good for granular calculation of time closed - time created for CTAs. Right now, you can only see how many days a CTAs was open but any CTAs closed the same day were completed in 0 days which isn’t ideal for averaging.

    keith_mattes
    Helper ⭐️⭐️
    November 26, 2024

    Any update on this one? It seems pretty straightforward to allow Date/Time transformation for date diff functions… very useful

    Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd