Rules Engine: Create email body from within Setup Action

  • 3 October 2016
  • 3 replies
  • 21 views

Userlevel 7
Badge +3

It would be nice to be able to create the body of an email directly from within the Rules Engine Setup Action screen, without having to create an actual template in JO.



My use case here is to be able to send email notifications to our CSOps team whenever  particular conditions exist, i.e. an account has gone into Boarding status without certain key fields populated.   These would simply be backend notifications for the CSOps team and don't necessarily require being formatted a certain way in an HTML template.



I see this working in a similar capacity to Email Tasks in Cockpit (except without the pre-defined template), where I receive a pop-up window where I can enter text for the email.


 

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RackMultipart20161003-42119-gceedp-email_inline.png

 

 

 

 


3 replies

Userlevel 5
A text-email without any tokens? I would assume that tokens are required even with basic formatting.
Userlevel 7
Badge +3
Yes I would imagine tokens would be needed so you could identify to which account this applied.  
Userlevel 5
Thanks Jeff.

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