The possibility for community members to subscribe on products

@adam.ballhaussen we have a ‘partially delivered’ idea related to that.

But not specifically about only receiving notifications when there’s a status change. However, users only continue to receive notifications about replies if they view the topic (otherwise they only get notified about the first reply).

@daniel.boon Looking forward to seeing this! We’re currently using groups or forums to create product-specific updates and let users subscribe to whichever match the products they use. We tried using the product updates module, but having them lumped all together doesn’t deliver much value to users.

For product updates in particular, I think that users really just want to know when a post is made about the product(s) they use, and won’t care much about comments being made (unless maybe they comment themselves). This way it becomes a release announcement channel, without “spamming” them with notifications.

My use case is very much for users to subscribe to tags, so that they can select their topics of interest and get notified when something new happens relative to that. It needs to go beyond the Product Updates module to be useful for me/my users.

This will be very valuable for us too. I don’t think we can start using the product updates module until this has been solved. 

Our customers would like to be able to get just email notifications for the products that they have purchased. This enhancement would encourage customers to subscribe to the Product Updates without getting bombarded with too many emails.

Would it be possible to get a status update on this idea? It has 46 upvotes and my account team has been telling me for quite some time that it is “coming very soon.” I appreciate the work that has gone into recent improvements, but scanning the list of the ideas most recently added to the product, none of them has any number of upvotes remotely close to what this item has. This is becoming a make-or-break issue for us and we are going to have to disable the Product Updates feature unless this is, indeed, coming soon as we’ve been told. We have 18 products -- as you can imagine, it is just not tenable for a client to get notifications for 17 products they don’t own. Thanks for any updates you can share regarding this functionality.

Could not agree with you any more, we also want this very badly. A status update would be much appreciated.

Hi @daniel.boon @Marion Frecaut echoing the request above from 28 days ago: would it be possible to have an update on the possible delivery of this please? 

Yes, +1 from our team on this idea. It would be fantastic to notify our users about updates for just products they purchase, rather than all products from our organization. 

Our Community members are once again asking for an update on the progress of this idea. We would really love to see this added to the Ideation module!🙏