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Hello everyone!

This thread is for today’s Tuesday Admin Office Hours session, Tuesday, September 3, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, September 3, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09

 

Meeting ID: 967 5809 8131

Passcode: 678844

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/azzeidOTB

Thanks Scott! Not sure I can make it just yet but hope for some luck around that Company Person field on the C360 attributes page.

Hi Scott! I’m looking for advice on how best to schedule a quarterly snapshot rule. We want it to run at the end of each quarter (3/31, 6/30, 9/30, 12/31), but doing a Cron expression for last day of the quarter seems challenging, especially with Gainsight’s interface. I can walk through it more live on the call.

@sdrostgainsightcom 

Is the next office

Hours for any question

Not till next Tuesday?

Hi @sdrostgainsightcom . Could you line up this question for today’s office hours?

In Relationship, I am storing product versions in both a dropdown and a text field. In the dropdown all my versions are numeric (X.Y), but of course in Reports it’s treated like a string.

In reports, for each customer I’d like to get their Min and Max versions by product family (also a dropdown), but with dropdowns being treated as text, the Min and Max aggregation doesn’t work as expected.

I can transform the values in data designer, but is there a less heavy approach?

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