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Tuesday US Admin Office Hours (CS Platform): Sept 3, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

  • September 3, 2024
  • 4 replies
  • 71 views
sdrostgainsightcom
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Hello everyone!

This thread is for today’s Tuesday Admin Office Hours session, Tuesday, September 3, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, September 3, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09

 

Meeting ID: 967 5809 8131

Passcode: 678844

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/azzeidOTB

Scott Drost, Gainsight -- Principal Customer Success Architect

4 replies

rrobinson
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  • rrobinson
  • Contributor ⭐️⭐️⭐️⭐️
  • September 3, 2024

Thanks Scott! Not sure I can make it just yet but hope for some luck around that Company Person field on the C360 attributes page.

-RR
spencer_engel
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  • spencer_engel
  • Expert ⭐️
  • September 3, 2024

Hi Scott! I’m looking for advice on how best to schedule a quarterly snapshot rule. We want it to run at the end of each quarter (3/31, 6/30, 9/30, 12/31), but doing a Cron expression for last day of the quarter seems challenging, especially with Gainsight’s interface. I can walk through it more live on the call.

bradley
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  • bradley
  • Expert ⭐️
  • September 5, 2024

@sdrostgainsightcom 

Is the next office

Hours for any question

Not till next Tuesday?

J
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  • justo.casablanca
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • September 5, 2024

Hi @sdrostgainsightcom . Could you line up this question for today’s office hours?

In Relationship, I am storing product versions in both a dropdown and a text field. In the dropdown all my versions are numeric (X.Y), but of course in Reports it’s treated like a string.

In reports, for each customer I’d like to get their Min and Max versions by product family (also a dropdown), but with dropdowns being treated as text, the Min and Max aggregation doesn’t work as expected.

I can transform the values in data designer, but is there a less heavy approach?

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