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Hello everyone!

 

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, March 31, 2022 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, March 31, 2022 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09

 

Meeting ID: 253 252 739

Password: 864010

 

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Find your local number: https://gainsight.zoom.us/u/aQSPx2jXO

Hi Scott, I have a question regarding populating a new engagement measure. 

One more question regarding selecting a domain to share a dashboard in HA. The users other than Admins don't have the option to select the domain.   

Hi Scott - 

Is it possible for me to delete data from a survey flattening object? I’m thinking the answer is ‘no’ but I wanted to check with you before opening a ticket. 

Thank you!

Chae

Hi Scott!

I need a solution for Objective CTA Category colors in reports. I understand that there’s no way to choose custom colors for Objective Categories. But is there anything I can do to get them to match?

 

Here’s a snapshot of what I’m seeing:

 

These pie charts show the distribution of Objective CTAs by Category. On the left pie chart, the “Exception Management” color doesn’t match what’s shown on the right. It looks like colors are being assigned by frequency. Is there anything I can do to adjust this? I have these charts on a dashboard for execs and it’s confusing. They’re assuming Green on one should match Green on the other. Thanks!

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