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sdrostgainsightcom
Gainsight Employee ⭐️⭐️⭐️
August 5, 2019

US Admin Office Hours (Tuesday session) - 8/6/19 - Pre-session Thread

  • August 5, 2019
  • 9 replies
  • 149 views
Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, August 6, 2019.

Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

There is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks!

Conference Details (GoTo Meeting):

https://global.gotomeeting.com/join/493151677 

You can also dial in using your phone. 

United States: +1 (872) 240-3412 

Access Code: 493-151-677 

    9 replies

    jaw
    Contributor ⭐️⭐️⭐️⭐️⭐️
    August 5, 2019
    Is the Tuesday sessiona at 4pm Eastern?

    victoria_peeker_barry
    Contributor ⭐️⭐️⭐️⭐️⭐️
    August 5, 2019
    I'd like to review the set up of 1 of my scorecards

    Victoria
    sdrostgainsightcom
    Gainsight Employee ⭐️⭐️⭐️
    August 5, 2019
    Please note for the group: I've updated the information in the posting to reflect the time of tomorrow's session correctly: 1 pm Pacific, 4 pm Eastern.

    Apologies for an older template sentence that didn't get switched out before posting.

    Talk with everybody tomorrow!

    Scott Drost, Gainsight -- Principal Customer Success Architect
    sdrostgainsightcom
    Gainsight Employee ⭐️⭐️⭐️
    August 5, 2019
    Thanks for catching that, Jasmine - I've updated the post with the correct time in the details.

    Scott Drost, Gainsight -- Principal Customer Success Architect
    jaw
    Contributor ⭐️⭐️⭐️⭐️⭐️
    August 5, 2019
    I'd like to review one of my rules for tracking client sentiment over time based off of timeline activities.

    faust_belarmino
    Helper ⭐️⭐️
    August 6, 2019
    I'm trying to link a Salesforce object to the Objective so it's visible on Relationship Success plans. I thought I've configured it correctly... but it's not working.

    victoria_peeker_barry
    Contributor ⭐️⭐️⭐️⭐️⭐️
    August 6, 2019
    I am struggling with the differene between any CSM and all CSMs on report totals

    Victoria
    jaw
    Contributor ⭐️⭐️⭐️⭐️⭐️
    August 6, 2019
    Hi, something came up and I'm not going to be able to attend this session.

    sdrostgainsightcom
    Gainsight Employee ⭐️⭐️⭐️
    August 7, 2019
    Just posted the thread starter for Thursday's session, Jasmine, so hopefully you can join then!

    Scott Drost, Gainsight -- Principal Customer Success Architect