In Gainsight PX, how can we delete accounts (shown in the accounts explorer) and users (shown in the audience explorer)? During our initial implementation, some teams added test accounts and fake users to our product product tag. Now we want to remove this data, but there doesn’t appear to be any way to do this in the Gainsight PX UI.
Best answer by srinivas myakala
Sure @Jon T,
Below are the cURL examples for the same(please replace the {accountId} and {userId} and the API key accordingly)
Currently, we do not have the ability to delete user/account entities from the UI. Please consider using the REST API for these deletion operations. Below are the dedicated endpoints for these tasks
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