In Gainsight PX, how can we delete accounts (shown in the accounts explorer) and users (shown in the audience explorer)? During our initial implementation, some teams added test accounts and fake users to our product product tag. Now we want to remove this data, but there doesn’t appear to be any way to do this in the Gainsight PX UI.
Sure
Below are the cURL examples for the same(please replace the {accountId} and {userId} and the API key accordingly)
Generate API key from: https://app.aptrinsic.com/settings/api-keys
Account deletion:
curl --include --request DELETE --header "X-APTRINSIC-API-KEY: API-key" --header "Accept: */*" --header "Connection: keep-alive" --header "Accept-Encoding: gzip, deflate, br" 'https://api.aptrinsic.com/v1/accounts/{accountId}'
User deletion:
curl --include --request DELETE --header "X-APTRINSIC-API-KEY: API-key" --header "Accept: */*" --header "Connection: keep-alive" --header "Accept-Encoding: gzip, deflate, br" 'https://api.aptrinsic.com/v1/users/{userId}'---------------------
Use the corresponding Base URL in the request:
More info in the API docs: https://gainsightpx.docs.apiary.io/#reference
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