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cfetter
cfetter
Contributor ⭐️
October 16, 2019

[Webinar] How To Increase Product Adoption With Intelligent Journey Mapping

  • October 16, 2019
  • 3 replies
  • 144 views




Journey mapping can reveal SO much, yet many don't carve out the time to do it. Make it an end of year goal to do a thorough journey map! Watch this webinar to head into that project with a few tips and tricks from Nichole Richards, Director of Client Services at Rosetta Stone, and Tyler McNally, Director of Customer Success at Gainsight. They describe in detail how they work with customers to ensure that product adoption continues to increase.

In this webinar, you’ll get actionable methods to boost adoption by:

  • Intelligently mapping the customer journey
  • Reaching out at the right time with the right message
  • Tracking, analyzing, and understanding usage data to measure improvement
https://www.gainsight.com/event/how-to-increase-product-adoption-with-intelligent-journey-mapping/

      3 replies

      harshibanka
      harshibanka
      Gainsight Employee ⭐️⭐️
      October 16, 2019
      thanks for sharing Cory!

      fyi: @denver_pm

      Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
      J
      John T
      Contributor ⭐️⭐️⭐️
      September 23, 2024

      Where is the link for this “Intelligent Journey Mapping” webinar?

      This link, given above,
      https://www.gainsight.com/event/how-to-increase-product-adoption-with-intelligent-journey-mapping/

      takes me to a page that has absolutely no reference to “Intelligent Journey Mapping”.
      What’s more, if I go back to the Community and search on “Journey Mapping”, the ONLY reference that appears for “Journey Mapping” simply returns me right back to this page!!!!!

      I’ve been working with PX for over a year.
      Your Help/Support/Search systems are [mod edit: removed profanity]
      And somehow, they are getting WORSE with time.​​​​​
      Your search engine cannot search on multi-word phrases such as “Journey Mapping” even when the phrase in enclosed in quotations.  Your search engine returns the aforementioned link (this page) and 10 other links that appear to have nothing to do with “Journey Mapping”
      What kind of 1980s search technology is Gainsight using?!

      Kenneth R
      Kenneth R
      Expert ⭐️⭐️
      September 24, 2024

      Hi @John T - this topic was published to promote an event that took place five years ago.  That’s why the link is no longer correct.

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