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Hello community!

 

This year, we are live streaming the Keynotes on both days for F-R-E-E! 

 

Day 1 keynote:

Reg link - Day 1 Keynote

Join us as we kick off Pulse Europe and celebrate the continued growth of the Pulse community while taking a glimpse into the future of Customer Success. Nick Mehta, Gainsight's CEO, will explore efficient growth, the impact of digital tech and AI, and our commitment to better support our customers and community. Discover how Gainsight is using Digital and AI to enhance Customer Success, from onboarding to value delivery. Hear from the Gainsight Product team on unifying Customer Success, Product Experience, Community, and Customer Education, empowering CS teams and leaders. Don't miss this keynote, where we bridge the past and future, unveiling the exciting journey of Customer Success! 

 

Day 2 keynote:

Reg link - Day 2 Keynote

Prepare for an enlightening morning as we dive into the future of Customer Success. We'll begin with an exploration of the core principles of Customer Success. Join Kellie Capote, Gainsight's Chief Customer Officer; Scott Salkin, Gainsight's Chief Marketing Officer; and special guests Lara Barnes, SVP of CS & Renewals at Sitecore, and Jo Massie, VP of Customer Success at Slido. They will discuss why Customer Success is pivotal for SaaS and the essentials for those embarking on their CS journey.

 

You will need to register separately for both days on the links above.

Upon registering, you’ll have the ability to add the event to your calendar.

The calendar invite and reminder emails will include your unique link to access the live stream.

Virtual doors open 30 minutes before the keynote starts. The keynote officially starts at 9:00 am CET. 

For the best experience, I recommend joining from your desktop.

 

Hope you can join!

Here are the links to re-watch the keynotes:

Day 1 

Day 2


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