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Daily limit in Copilot

  • July 2, 2018
  • 4 replies
  • 56 views
sarah_kiani
I know there is a limit of 200,000 contacts in a power list for an outreach, but I was wondering if there are any limits to how many outreaches can be triggered in a day? 

Best answer by sai_kumar

Hi everyone, the support article is updated with a note based on the above post. Please feel free to reach out to us at docs@gainsight.com for any feedback/suggestions.

Thanks for posting!
sarah_kiani

4 replies

sai_ram
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  • sai_ram
  • Expert ⭐️⭐️
  • July 16, 2018
Hi Sarah, Yes there is no hard limit in executing the outreach.

FYI.. Power Lists for operational emails are limited to 5,000 contacts. 
sarah_kiani
  • sarah_kiani
  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • July 16, 2018
Hi Sai Ram,

Thanks for confirming that there is no limit. How are operational emails defined? I saw in this Support article the limit of contacts per outreach is 200,000 
https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Overview/CoPilot_FAQ...
sai_ram
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  • sai_ram
  • Expert ⭐️⭐️
  • July 16, 2018
Hi Sarah, An outreach can be executed many times with a limitation of 200,000 contacts.

Operational emails are different from the above. Please refer this article for operational emails.

Let us know if you need any help, happy to help always!
sai_kumar
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  • sai_kumar
  • Helper ⭐️⭐️
  • Answer
  • September 25, 2018
Hi everyone, the support article is updated with a note based on the above post. Please feel free to reach out to us at docs@gainsight.com for any feedback/suggestions.

Thanks for posting!
lila_meyer
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