Skip to main content
I'm having trouble interpreting the documentation on CoPilot Email Coding Guidelines here: https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/...





At the bottom, the heading says "Why Inline CSS", which makes me think Templates 2.0 supports inline CSS.  However, whenever I paste my my style tags into my template, the rules are deleted.  In the documentation the text in the paragraph states "move all CSS class attributes into inline for individual elements".  Does this mean that the email editor does not support inline CSS, but rather favors inline styling?   This feels like semantics to me but I wanted to make sure I was interpreting the expected behavior correctly.





Thanks!

Hello!

Happy to announce that your request has been considered. Email Templates are enhanced with a new UI and significant performance improvements. Changes in the feature make it more user-friendly, and also allows admins to customize the email templates to provide the best email template layout that works in various email clients.

You can find the relevant information in Release Notes.

This feature is implemented in both SFDC & NXT version.

Thanks for posting!


Reply