We are looking for an eager and motivated Analyst to join one of our top performing teams at the Global Leader in Cybersecurity!
Outside of direct Gainsight knowledge - development, administration, architecture, CTAs, scorecards, Journey Orchestrator & DataDesigner - we do need candidates to have a good knowledge base within the Salesforce platform as well.
Must-haves
- 3+ years of experience with Gainsight Application
- Experience configuring and optimizing Gainsight to internal customers
- Working experience using Rules Engine to automate attributes, Scorecards and CTAs
- Ability to work with various Gainsight Objects including Standard and Custom Objects
- Experience with features like Data Designer, Journey Orchestration, Rules Engine, Salesforce Administrator etc
Plusses
- Experience integrating Gainsight with Gmail Plugin
- Understanding of C360 and R360 Layouts
Day-to-Day
Insight Global is looking for a fully remote Gainsight Administrator/Specialist for a top client, leading the cyber security industry, headquartered in Santa Clara, Ca. The Gainsight Specialist will be apart of the Customer Experience organization, working cross-functionally to understand business requirements and translating them to effective use of applications. The role will require basic programming and object oriented concepts (inheritance, syntax etc) as well as an understanding of Customer Success and how to streamline process to speed up adoption. This Specialist will also be responsible for analyzing data, drawing conclusions and implementing solutions using features like Data Designer, Journey Orchestration, Rules Engine etc.
Please reach out to myself at nico.aimonetti@insightglobal.com with an up to date resume if interested!