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October 31, 2024
Solved

Adding @mention deletes the space before @mention

  • October 31, 2024
  • 3 replies
  • 54 views

This appears least with the articles:

When you type your text and you add @mention there, save draft or publish it, text will appear like this:

“This is the text and here is the@mention, without space before.”

 

If I edit the text and I manually add space, @mention jumps to the new row (new row below).

If I edit the text using source code view and I add space there, when I come back to the editor, space has been gone again.

Is there anyone who have seen this?

    Best answer by revathimenon

    Hey @revote - I’d suggest you raise a support ticket for this one (could likely be a browser issue). The team has been informed. so they will get on it as soon as you raise a ticket. 

    3 replies

    revathimenon
    Gainsight Community Manager
    November 5, 2024

    Oh Yikes! I tried it on our end and it seems to be working fine.

    Let me take this internally to check with the team @revote . 

     

    Where focus goes, energy flows.
    revathimenon
    Gainsight Community Manager
    November 5, 2024

    Hey @revote - I’d suggest you raise a support ticket for this one (could likely be a browser issue). The team has been informed. so they will get on it as soon as you raise a ticket. 

    Where focus goes, energy flows.
    revote
    revoteAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    November 5, 2024

    Hey @revote - I’d suggest you raise a support ticket for this one (could likely be a browser issue). The team has been informed. so they will get on it as soon as you raise a ticket. 

    Okay, thanks. I will.