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Adding @mention deletes the space before @mention

  • October 31, 2024
  • 3 replies
  • 33 views

revote
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This appears least with the articles:

When you type your text and you add @mention there, save draft or publish it, text will appear like this:

“This is the text and here is the@mention, without space before.”

 

If I edit the text and I manually add space, @mention jumps to the new row (new row below).

If I edit the text using source code view and I add space there, when I come back to the editor, space has been gone again.

Is there anyone who have seen this?

Best answer by revathimenon

Hey @revote - I’d suggest you raise a support ticket for this one (could likely be a browser issue). The team has been informed. so they will get on it as soon as you raise a ticket. 

3 replies

revathimenon
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  • Gainsight Community Manager
  • November 5, 2024

Oh Yikes! I tried it on our end and it seems to be working fine.

Let me take this internally to check with the team @revote . 

 


revathimenon
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  • Gainsight Community Manager
  • Answer
  • November 5, 2024

Hey @revote - I’d suggest you raise a support ticket for this one (could likely be a browser issue). The team has been informed. so they will get on it as soon as you raise a ticket. 


revote
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  • November 5, 2024

Hey @revote - I’d suggest you raise a support ticket for this one (could likely be a browser issue). The team has been informed. so they will get on it as soon as you raise a ticket. 

Okay, thanks. I will.