I LOVE the Answer Author filter you’re working on.

However, one caveat I’ll point out on this: the Success Dashboard seems to be based on the date/time of the original question. Metrics on the Author of Answers are probably better based on the date/time of the answer. For example, if I want to know % of questions answers by role] within a time period, a success dashboard based on date/time of the original question wouldn’t give me that...but I might assume so based on this new filter. 

1. All these metrics + MEDIAN time to answer (average is super noisy).
   
   I love that you’re looking at response time, but it’s another area where I’d prefer median. 
   
   why? When a question from many months back gets answered, it retroactively skews the average (because of note above on date/time). Median would be impacted a bit, yes, but much less significantly. 
   
   Other wish list items: %
    
2. Long term, I think there’s a lot of cool things you could do with the time-based metrics. Those are key experience indicators. But rather than average/median, I’d like to see % of questions replied to / answered within a certain interval. How many questions get a reply within the first hour? x hours? day? week? month? 
   
   Doing so, would help with the time interval challenges outlined earlier in my comments. The % of questions answered within a day/week/month won’t change once those intervals are past. So a question answered a year later doesn’t mess up that data. Thus, CMs would have key experiential metrics to improve like getting questions replied to and answered earlier. They could compare month-over-month
    
3. Yes, absolutely, from a Role perspective. 

Additionally, a nice-to-have would be a way to filter out answered questions from Single User topics. Or to do a spin on Single User Topics that’s a bit different. 

I’m using Single User Topics as a proxy for questions that haven’t received a reply. But actually, if a user asks a question and solves it on their own, they still count as a single user topic. 

And one more nice-to-have long term for #2 and #3… it’d be great to have easy to pull data on who is marking the answer to the questions. The original poster? Super users? Admins? Moderators? 

First of all, I agree with everything @DannyPancratz said :)

Also I’d like to be able to filter answers / answered topics by category. The use case is the following:

The categories in our community are largely product based. Being able to see the peer-to-peer support rate in questions related to product A would give us important information 

Which metrics in this dashboard are important to you?

• We seldom use this dashboard as we have 100% of our questions answered and the new question volume in our community is low (compared to “conversations”). I feel like it should be combined with the content dashboard to create a better view of all your content activities. Questions are just another content type also available on the content dashboard and I wouldn’t just view questions as a sign of community success either.

What would you like to see on this dashboard?

• Ask, answered and the % answered all on one line
• Published in filter
• Author role filter
• Something showing the question frequency over time
• A list of the questions topics that is displayed matching the selected filters
• A breakdown of questions asked and answered by role

Are you interested in who asked a question and who gave an answer?

Yes.