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Hi there,

How can I remove and/or edit the Default Image of the error page?
I believe a new default picture was recently added automatically by Gainsight  but it does not fit our Branding.

Under Customizazion > Phrases I am able to edit the Title and Text of the error pages (403, 404, 500). e.g. in Key error.404.title or error.404

 

We also added our cute little Lost Astronaut below  and would like to keep it that way (text first, image underneath.)

How do I do that?

 

Best,
Daniele

 

 

Hi @Daniele Cmty 

We have a similar discussion on this thread that could help answer this.🙌🏽

 

Hi @revathimenon, 
Thanks!

That thread tells me who to change the image.

 

→ Q: How can I remove the default picture entirely?


I would like to first display the text, then the image below (which we have set up via Phrases)

 

 

 

Hey @Daniele Cmty you can set the default 404 and 403 images to not show with this bit of CSS:

.destination_error_imageesrc*="404.png"],
.destination_error_imageesrc*="403.png"] {
  display: none;
}

 

That did the job, thank you!

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