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Helper ⭐️
Aug 2, 2021 4:38 PM UTC
Solved

How can you customize a sidebar for a particular subcategory?

How can you customize a sidebar for a particular subcategory?

I have a scenario where for a particular subcategories I need to have certain objects in side panel, which I only want to be visible there since they are relevant only for that subcategory. Is there a way to do that?

Jeanie Lee
Helper ⭐️⭐️⭐️
Aug 3, 2021 12:12 PM UTC

Hi @Aliya 

This feature is not yet available in our platform; however, there is an idea here. and I would recommend voting on it, as our product team prioritizes votes for product innovation. 

You may be able to create a sidebar widget with custom HTML code. Users have discussed what they’ve created in the idea thread below:

 

 

7 replies

Jeanie Lee
Helper ⭐️⭐️⭐️
Aug 3, 2021 12:12 PM UTC

Hi @Aliya 

This feature is not yet available in our platform; however, there is an idea here. and I would recommend voting on it, as our product team prioritizes votes for product innovation. 

You may be able to create a sidebar widget with custom HTML code. Users have discussed what they’ve created in the idea thread below:

 

 

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Jeanie Lee
Helper ⭐️⭐️⭐️
Aug 3, 2021 2:43 PM UTC

@Aliya I forgot to mention, there are some customizable options for the side bar located in the control center. Please navigate to the following: 

Control > Customization > Side bar. 

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AliyaAuthor
Helper ⭐️
Aug 3, 2021 2:57 PM UTC

@Aliya I forgot to mention, there are some customizable options for the side bar located in the control center. Please navigate to the following: 

Control > Customization > Side bar. 

Thank you, I voted for the idea, it is more for having custom sidebar for a topic not a category, but that might work too. 

I am aware of this menu customization->sidebar . Can i customize it there to show only on the particular categories? 

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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
Dec 20, 2022 2:46 PM UTC

@olimarrio @bas might a solution for this be what we’re discussing in 

 

Could you do the same third party script approach that only displays the widget if the window location href contains the base the URL for the category? Is contains (or something like it) an option? 

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FYI: I am no longer active in this community
bas
Helper ⭐️⭐️⭐️
Dec 20, 2022 2:55 PM UTC

Yeah, you could indeed do something very similar.

There is always a risk with TPS that things might stop working, that’s because they aren’t covered by our test suites and the HTML structure isn’t guaranteed to stay the same. So it’s always good to design it in a robust way, so that if it fails, it fails in a graceful way.

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revote
VIP ⭐️⭐️⭐️⭐️⭐️
Sep 11, 2024 1:30 PM UTC

Any updates Gainsight folks - would it be possible in the future to display certain widget only in certain category and it´s topics?

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olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Sep 16, 2024 10:41 AM UTC

Hi @revote 👋,

This is still only possible using custom CSS and JavaScript. We’d need to extend the ability to Customize specific category / topic pages to be able to do this using a no-code method. Unfortunately this isn’t on the roadmap for the near term.

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