Skip to main content
a.slyusar
a.slyusar
Contributor ⭐️⭐️⭐️⭐️
December 3, 2019
Solved

The best answer - Who can use this feature?

  • December 3, 2019
  • 3 replies
  • 260 views

Help please. 

Not the first time, my moderator write me about problem with best answer. Earlier, just moderator or I choose the Best answer. But now it do someone else. Can you show me where I see this settings? 

For example: https://community.kyivstar.ua/miy-kijivstar-44/propala-vozmozhnost-vhoda-v-sistemu-moy-kievstar-po-personalnomu-parolyu-30151 

Best answer by bjoern_schulze

Who can mark a “Best answer”:

  • the person who posted the question
  • Administrators, Community managers and moderators
  • user with the primary role “Super User”
  • everyone with access to Control Panel

3 replies

bjoern_schulze
bjoern_schulzeAnswer
Helper ⭐️⭐️⭐️
December 3, 2019

Who can mark a “Best answer”:

  • the person who posted the question
  • Administrators, Community managers and moderators
  • user with the primary role “Super User”
  • everyone with access to Control Panel
    N
    ninabam
    Contributor ⭐️
    May 24, 2022

    What if we only want people from the backend to be able to mark a best answer? Is there a way to not allow the person that asked the question to do this?

    Blastoise186
    Blastoise186
    Helper ⭐️⭐️⭐️
    May 24, 2022

    Hi @ninabam ,

    Unfortunately I don’t think this is possible and it technically defeats the purpose of the Best Answer feature, as well as acting like a massive community wrecker. You could consider adding this as an Idea though.

    However, once a Best Answer is initally assigned to a thread, only Moderators and above can re-assign it.

    Bug blasting absolutely everything... The Blastoise Way
    Terms & ConditionsAccessibility statement