I am still in limited availability with my community but I have had two employees indicate the robots.txt endpoint pops up at weird times.
Anyone understand why this would happen?
Best answer by bas
Hi Alison,
We are stumped unfortunately.
Could I ask you to send the following to inSided support the next time it happens?
If it’s an email, please forward the email to support as well.
Thank you,
Bas
+1Hi Alison,
Are you saying that while browsing the community, some of your people clicked on links that randomly sent them to robots.txt?
That would be unexpected behaviour to say the least.
Could you (privately if needed) share the clicked links that led them there?
Occurrence #1
When clicking on the validation [new account] email it took me to the community’s robots.txt the first time. Second time took me to Community’s homepage. Don’t know if that happened to anyone else but if so it needs fixing before customers register
Occurrence #2
Hi Alison! Quick thing, I reset my password in CS Community and when I hit "reset," it sent me to the robots.txt endpoint.
+1Hi Alison,
We are stumped unfortunately.
Could I ask you to send the following to inSided support the next time it happens?
If it’s an email, please forward the email to support as well.
Thank you,
Bas
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