Earlier this year, we ran a webinar series covering a variety of topics to help support CS and CE practitioners kick start their Education programs (or take them to the next level!). I’m resharing the recordings here for easy access to the content, and to encourage follow on conversation. 
You can’t build and launch a successful customer education program without a strong leader. Whether you appoint one from your team or recruit someone new, this session shares the tools and insights you need to select the right leader to guide your program to success:
- The essential traits and skills to look for in a team leader
- Strategies to find and interview top candidates, including essential questions to ask them.
- Guidance on the roles and responsibilities to include in your job description (and, a ready-to-use template attached below).
- Practical tips for evaluating candidates to ensure they’re the perfect fit.