Question
A CTA's name should be truncated to 80 characters, not cause a failure
I have some CTAs that generate based on opportunities. Say an AE puts in an upsell opportunity and we want to make sure the CSM has awareness. Normally it works fine to say "Look at {Opportunity Name}" as the title. Except there's the random case where the opp name is strangely long and now the CTA fails.
My suggestion is that the CTA creation process should just truncate the title at 80 characters. Yes, "
Look at Strangely
Long Upsell Opp Name for 200 seats and premium everything - Ma" is a bit odd, but I'm confident the team will figure out the "...rch 2016" and move confidently along with their task!
My suggestion is that the CTA creation process should just truncate the title at 80 characters. Yes, "
Look at Strangely
Long Upsell Opp Name for 200 seats and premium everything - Ma" is a bit odd, but I'm confident the team will figure out the "...rch 2016" and move confidently along with their task!