Can you elaborate more on how are you defining a NULL account?

Hi @MelissaC  As @SaifSN we’d need to know what you mean by “null” account as that sounds contradictory. 

But if you want an alert whenever a field is null, such as the SFDC Account ID, you’d simply create a rule filtered on Field = null to generate a CTA or a JO to send out an email. You’d also bring in your recipient as a GSID (and email if needed) in your data set. 

However, from a CSOps perspective, I’d recommend having a dashboard of these cases so you can monitor these problems as a whole and not have to deal with different CTAs to fix these things.

A