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davebrown2242
Helper ⭐️
July 24, 2020
Solved

Anyone else having Gainsight Widget (Viewer) Summary layout issues?

  • July 24, 2020
  • 6 replies
  • 201 views

Hello Admins,

Does anyone else notice a change in the Gainsight Summary tab of the SFDC Widget after the latest 6.15 release? 

Our grid is now stacked instead of inline. Basically, our 6 tiles are now larger and the list of 6 widgets is now under the tiles - not the right where they were & are configured to be.

 

Checking to see if this is a Gainsight issue or a SFDC issue. Always shown below our tiles regardless of browser zoom.

All the best,

DB

 

Best answer by darkknight

I misread the original post.

 

Yes - our widget looks like this too:

 

6 replies

darkknight
Expert ⭐️
July 24, 2020

I misread the original post.

 

Yes - our widget looks like this too:

 

Jeff Kirkpatrick
davebrown2242
Helper ⭐️
July 24, 2020

Mentioned this as our non-CS teams were sending me requests to ‘revert to old view where they do not have to scroll’. Not sure there is anything we can do to ‘fix’ this one. 

 

DB
davebrown2242
Helper ⭐️
July 24, 2020

going to inform Support to see if they can help move this issue to the right GS team.

DB
darkknight
Expert ⭐️
July 24, 2020

Looks like a bug.  Probably support ticket?

Jeff Kirkpatrick
davebrown2242
Helper ⭐️
July 24, 2020

on it!  Thanks @darkknight  for the sanity check.:sunglasses:

DB
davebrown2242
Helper ⭐️
July 27, 2020

This issue was accepted as a Bug. I will update when more information is made available.

DB