Our (mixpanel) usage data uses the mixpanel connector to go into the MDA. When building reports there is currently a really frustrating/misleading behavior in which where there are 'zero events' the period for which there are no events is effectively removed from the date axis.
The outcome of this is where a client that had high usage in January (say 1000 login events) . zero usage in February & high (1000 logins) usage in March for the usage chart to be a flat line, that skips from January to March on the date axis. Where date ranges are longer (say we look at a 6 month trend) it can be really hard to even spot that a date rage is missing, so this is even more problematic. Would love better handling of zero events.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.