Skip to main content
Solved

Blank dashboard when shared for certain team members

  • June 7, 2020
  • 3 replies
  • 106 views

jnoble100
Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️⭐️

Hi guys. I’ve created a new exec dashboard and want to use the dashboard share feature for it. For 2 of the execs I want to share it with, when I send the share through the share dashboard link, the dashboard for them is blank - like the Gainsight page but missing the dashboard content. If I share to me at the same time I can see the dashboard fine, and for some others I’ve tested it works for them.

 

If I try to go to the URL that the execs are seeing as blank it’s blank for me also.

 

Users all set up the same.

 

All using Chrome as our browser.

Best answer by sai_ram

@jnoble100 Thanks for sharing with us! This looks like a bug, I am redirecting this to our support team. 

3 replies

sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • Answer
  • June 8, 2020

@jnoble100 Thanks for sharing with us! This looks like a bug, I am redirecting this to our support team. 


jnoble100
Forum|alt.badge.img
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • June 8, 2020

@sai_ram Support ticket already logged.


sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • June 9, 2020

@jnoble100 Thanks for the update!