I am working with a customer in which he has a query asking if there is any possibility we can put together multiple emails as a single bundle in ‘Email copy to’ field. Which will allow more than three emails in that section.
Solved
Can more than three emails be added in 'Email copy to' field in a Program?
Best answer by john_apple
As a test, I attempted to create a Custom Mapped field for an email value based on a Concat of several email fields. This failed to sync properly due to invalid value.
I then attempted to map a value based on a Case Expression containing a comma separated list of emails (basically a manual concat). This also failed to sync.
In order to use a mapped field in Email Copy, it has to be an email type field. You can make a Custom Mapped field of email type but trying to combine more than one email fails to sync. I would guess the logic rejects the value if it has more than one @ symbol as this would never be a valid email value.
+5As a test, I attempted to create a Custom Mapped field for an email value based on a Concat of several email fields. This failed to sync properly due to invalid value.
I then attempted to map a value based on a Case Expression containing a comma separated list of emails (basically a manual concat). This also failed to sync.
In order to use a mapped field in Email Copy, it has to be an email type field. You can make a Custom Mapped field of email type but trying to combine more than one email fails to sync. I would guess the logic rejects the value if it has more than one @ symbol as this would never be a valid email value.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.