Tangentally, I can't seem to get the relationship type that I just created into the options of a relationship scorecard. I feel like there's some deep setting that I'm just missing.
Tangentally, I can't seem to get the relationship type that I just created into the options of a relationship scorecard. I feel like there's some deep setting that I'm just missing.
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I'm also seeing this on the R360:
Hi Scotty, Sorry for the inconvenience, Is this the first time you are configuring relationships in your org?
This is configuration issue, I've rasied a support ticket. Our support team will get back to you.
Changing this to problem post.
This is configuration issue, I've rasied a support ticket. Our support team will get back to you.
Changing this to problem post.
Thank you for doing that! Chris from support helped me in chat, I had to rerun Gainsight Connect:
When we refreshed connect and made V2 primary, it all worked. Scoring it with the bionic rule was a tad unintuitive, I had to pull in the relationship task and merge it at the end, even though I made the relationship type explicit in the rule creation stage.
When we refreshed connect and made V2 primary, it all worked. Scoring it with the bionic rule was a tad unintuitive, I had to pull in the relationship task and merge it at the end, even though I made the relationship type explicit in the rule creation stage.
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