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TheDataSherpa
Contributor ⭐️⭐️
Feb 26, 2020 2:03 PM UTC
Solved

Can't See Survey 1.0 data after migration to 2.0 in C360

Hi, I had GS set up to show all our surveys in C360. After setting up a new 2.0 program I migrated the old data to 2.0 to show both results. This worked great for my admin account but our users cant see the old surveys. Wondering what permission I am missing?

abhilesh_khatri
abhilesh_khatriAnswer
Gainsight Employee ⭐️
Feb 27, 2020 5:45 AM UTC

Hi, 

Please refer to this question in the Survey 2.0 FAQs. Hope this helps.

There is one limitation though, in C360 you can get the survey information from one of the sources i.e. either from Survey 1.0 or from Survey 2.0 but NOT both.

Regards
Abhilesh

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3 replies

abhilesh_khatri
Gainsight Employee ⭐️
abhilesh_khatriAnswer
Gainsight Employee ⭐️
Feb 27, 2020 5:45 AM UTC

Hi, 

Please refer to this question in the Survey 2.0 FAQs. Hope this helps.

There is one limitation though, in C360 you can get the survey information from one of the sources i.e. either from Survey 1.0 or from Survey 2.0 but NOT both.

Regards
Abhilesh

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    TheDataSherpaAuthor
    Contributor ⭐️⭐️
    Feb 27, 2020 1:09 PM UTC

    Support just gave me an answer that worked (and you can have both together after migration, fyi)

    Please go to Administrator --> Permission Groups  -->Select SP_INTERNAL_USER_GROUP permission bundle . --> Edit --> Expand the Survey Permissions -->Enable all check boxes -->Save the Bundle --> Assign that bundle to Users.

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    TheDataSherpaAuthor
    Contributor ⭐️⭐️
    Feb 27, 2020 1:09 PM UTC

    This should probably be added to the survey 2.0 permissions page or the migration page

     

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