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Cannot get past configure email to configure in Journey Orchestrator

  • April 11, 2019
  • 3 replies
  • 30 views

Trying to schedule a simple report using the orchestrator and it wont let me get past the configure email button. There are 3 buttons grayed out in the bottom. Not sure why?



Best answer by ashish_ahuja

Hi Vinod,

It looks like you don't have execute permissions for Outreaches. Once the execute permissions are enabled for your username, the buttons should be enabled and you should be able to run them.

Since you have create access; for now, you are only able to configure and save the current state of the outreach.

3 replies

ashish_ahuja
  • Helper ⭐️⭐️⭐️
  • Answer
  • April 12, 2019
Hi Vinod,

It looks like you don't have execute permissions for Outreaches. Once the execute permissions are enabled for your username, the buttons should be enabled and you should be able to run them.

Since you have create access; for now, you are only able to configure and save the current state of the outreach.


  • Author
  • Contributor ⭐️
  • April 12, 2019
Thanks. It is not very obvious.


dan_ahrens
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  • Expert ⭐️⭐️⭐️
  • April 12, 2019
@abhishek_sivaraman - feedback on usability.