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Case Expression Limit 10

  • October 20, 2020
  • 3 replies
  • 129 views

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Hello - 

I am running into an issue in Rules Engine when using a the Case Expression. I have more than 10 cases I need to add, but the limit is 10. Is my only way around this to duplicate the same rule so that I can add the additional cases?

 

Thanks!

 

Best answer by phani_kumar

Hi.

I have a post for this, so just adding it here for tracking purpose. Please do :ballot_box:.

Thanks.

3 replies

spencer_engel
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  • Expert ⭐️
  • October 20, 2020

Hello - 

I am running into an issue in Rules Engine when using a the Case Expression. I have more than 10 cases I need to add, but the limit is 10. Is my only way around this to duplicate the same rule so that I can add the additional cases?

 

Thanks!

 

Hi @kytpowell - you can do a second case expression that will allow you 10 more cases (and a third, and a fourth, etc. if necessary). Then you can do a second transformation on that dataset to combine those together into one field. Feel free to drop by office hours tomorrow at 1 p.m. PT if you need more help. 


phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • October 20, 2020

Hi @kytpowell, recently I faced the same issue and I followed the steps which @spencer_engel mentioned above. 

Created 2 Case Expressions for my use case.

Screenshot:

And then using another Transform task I concated those two fields.

Screenshot:

 

Thanks.


phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • Answer
  • October 20, 2020

Hi.

I have a post for this, so just adding it here for tracking purpose. Please do :ballot_box:.

Thanks.