Hi,
I sent out a CSAT survey on October 9th using Journey Orchestrator and I thought a reminder email would be sent out today.
I set the conditional wait as after 21 days a reminder email will be sent and The recipient's response to survey will not be considered After 90 days from Survey Email.
Is there a way to see if a reminder email was sent?
I am wondering if I configured and understood how conditional wait works.
Any feedback will be greatly appreciated!
Thanks,
Jasmine
Solved
Conditional Wait in Journey Orchestrator
Best answer by sai_ram
Hi Jasmine,
Please follow this.gif (http://g.recordit.co/7o4iFiB0Fp.gif), you will can easily understand the snapshot behavior.
Please follow this.gif (http://g.recordit.co/7o4iFiB0Fp.gif), you will can easily understand the snapshot behavior.
You should be able to see the follow-up emails that were sent in the Program Analytics.
Thank you!
+1Hi Jasmine,
Please follow this.gif (http://g.recordit.co/7o4iFiB0Fp.gif), you will can easily understand the snapshot behavior.
Please follow this.gif (http://g.recordit.co/7o4iFiB0Fp.gif), you will can easily understand the snapshot behavior.
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