One of our CSM has attempted to log a call or a meeting in
Gainsight and cannot save the tasks I created.
Instead, an error is displayed. (see attached)
Can you please help?
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Hey Ana!
Can you please try again and click the "+" button on the Details section of that error message?
Can you please try again and click the "+" button on the Details section of that error message?
Hi Ana,
This seems to be a CTA configuration issue, can you please raise a support ticket to resolve it.
Thanks,
Nitisha
This seems to be a CTA configuration issue, can you please raise a support ticket to resolve it.
Thanks,
Nitisha
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