Hi Gainsight community!
I have an active play. For next e-mail chain (e-mail #2) I had to update some contacts. I added the new CSV with the new contacts but deleted the old one. Now when I upload the new one, the contacts don’t show.
I have 3 questions:
- Is it bad to delete a CSV when it’s active?
- The participants in the current CSV (the new one) don’t show. Do you know why and how could I fix it?
- If I delete a CSV, does it mean that the e-mail #1 will be sent again?
Thanks in advance!