I'm receiving the failure reason "
Attempt to
de-reference a null object" for a CTA rule. The rule is built off of the Opportunity SFDC object.
The only other examples of this I can find was for an action of setting score: https://community.gainsight.com/gainsight/topics/-attempt-to-de-reference-a-null-object-rule-error
Page 1 / 1
Hi Kate,
Is this rule created for the first now or was it working earlier & started failing now?
I would suggest raising a support ticket for the same so as this gets addressed soon.
Regards,
Hitesh
Is this rule created for the first now or was it working earlier & started failing now?
I would suggest raising a support ticket for the same so as this gets addressed soon.
Regards,
Hitesh
I'm pretty sure it never worked but it's hard to tell because it was created before my time. Thanks - I'll ask support.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.