Skip to main content
tim_wong
Contributor ⭐️⭐️
May 31, 2018
Question

dashboard "not found"

  • May 31, 2018
  • 3 replies
  • 59 views
Hi 
This is Tim Wong from the ION Group. Seem like all our dashboard are gone after gainsight update. I put myself as the "super admin" and I am still not seeing them. 

Here is the info
1. Administration/User Management/My self IsSuperAdmin = Yes
1. Administration/UI Views/ Dashbaord Permissions is on (we can't turn it off)
2. Administration/dashboard manager - it is showing empty

Any help to solve the issue will be great

3 replies

dan_ahrens
Expert ⭐️⭐️⭐️
June 11, 2018
Hi Tim,

Sorry that you're having troubles. I was just going through some older community threads and saw your message. If you're still having issues, please email support@gainsight.com and they'll be able to get you sorted out. 
VP of Customer Success at Forcepoint
tim_wong
tim_wongAuthor
Contributor ⭐️⭐️
June 14, 2018
Support solved the issue. Thanks
sai_ram
Expert ⭐️⭐️
June 15, 2018
Hi Tim, Thanks for letting us know! closing the issue.