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courtney_hays
Contributor ⭐️⭐️
Nov 27, 2017 7:53 PM UTC
Question

Dashboard viewing error

When trying to view a specified Dashboard, I am seeing the following error message:" Oops! Something went wrong. Please check with Admin." 

After checking all permission settings to make sure there was nothing off there, and resetting the permissions, I still continue to see this error for some of our dashboards. Additionally, our current admin was seeing the same error for a different Dashboard with no visible reason.

Is anybody else having this problem and if so, how did you resolve the issue? 

2 replies

dan_ahrens
Expert ⭐️⭐️⭐️
Nov 27, 2017 9:05 PM UTC
Hi Courtney, 

There might be a configuration setting that needs to be reset. I'd recommend getting a ticket opened to support and they can help you fix this. I've seen this once or twice before and each time support needed to help out. 
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VP of Customer Success at Forcepoint
courtney_hays
Contributor ⭐️⭐️
Nov 28, 2017 12:14 PM UTC
Thanks, Dan. I will try that route! 
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