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jjohnsonflexera
Contributor ⭐️⭐️
April 29, 2019
Question

De-Activating Timeline Activity Types

  • April 29, 2019
  • 3 replies
  • 110 views
If we were to deactivate a timeline activity type (we are adding a custom type "Internal Call" to replace the "Call" standard type) what happens to existing entries under this type?

3 replies

venkatesh
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 29, 2019
Hi John,

There will not be any impact on already posted activities/drafts at consumption areas, you can still edit/delete them. Deactivitng an activity type will not allow you post new activities at consumption area.

jjohnsonflexera
Contributor ⭐️⭐️
April 29, 2019
THanks @venkatesh . Would we still be able to report on these de-activated activity types?

venkatesh
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 29, 2019
Yes Indeed we can still report on the de-activated activity types.