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darkknight
Expert ⭐️
Feb 7, 2020 7:18 PM UTC
Solved

Deactivated Rules not grayed out anymore?

Just noticed that deactivated rules are still showing up blue instead of gray like they used to.

Is that intentional?  

 

 

Helper ⭐️
Feb 10, 2020 9:08 AM UTC

Hi,

This is taken as a bug and we are working on the fix. Thank you.

5 replies

darkknight
Expert ⭐️
Feb 7, 2020 8:48 PM UTC

Support just told me that is expected behavior in the current release - am I missing where that was called out in the release notes?

 

Second question: why was this changed?  It was a very helpful way to know at a quick glance if a rule was active or not.

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Jeff Kirkpatrick
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
Feb 7, 2020 10:43 PM UTC

@prashant_mathapathi can you confirm with product if this was a recent intentional change?

Jeff, it wasn't included in the release notes because it wasn't communicated to the documentation team. 

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Lila Krutel, Dir. Global Education Services
darkknight
Expert ⭐️
Feb 7, 2020 10:49 PM UTC

@lila_meyer  that’s fair.

Here is what was communicated to me via Support:

 

 

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Jeff Kirkpatrick
Helper ⭐️
Feb 10, 2020 9:08 AM UTC

Hi,

This is taken as a bug and we are working on the fix. Thank you.

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Helper ⭐️
Mar 19, 2020 10:44 AM UTC

This is fixed now.

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