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roja_kode
roja_kode
Helper ⭐️
June 15, 2017
Solved

Decimal Values in CS360 Summary Section Widgets

  • June 15, 2017
  • 5 replies
  • 118 views
We are trying to have a number field with decimals as widget in summary section of CS360. When we have as Widget, it is just showing number without decimal part. Can't we have decimals in summary widgets? If so, are there any plans to have this ability in near future?
    Best answer by rajdeep_barman
    Hi Zach,

    The intended functions was for It to, as per the field precision display the drop down and build it.

    Example: For a field with precision 3, it is supposed to show available options as 0,1,2 and 3. We noticed that it showed only 0,1 and 2 instead and hence identified it to be a bug.

    The fix for this ready to ship with the major release ahead.

    5 replies

    rajdeep_barman
    Gainsight Employee ⭐️
    rajdeep_barman
    Gainsight Employee ⭐️
    June 15, 2017
    Hi Roja,

    By design     we have the right panel for fields. Here in the right panel field types can be given display and decimal place formats.

    The widget were designed exclusively for items of widget types [i]viz. NPS, Health score etc. These are the standard widgets which now also includes reports of the widget type.
      sai_ram
      sai_ram
      Expert ⭐️⭐️
      June 22, 2017
      Hi Roja, As Rajdeep said above you can start using right panel widget for decimal values.For the right panel widget we have an option to configure decimal values for Currency , Numeric and other types. 
      Administration>>C360 Layouts>>Summary Widget.

        zach_davis
        zach_davis
        Helper ⭐️
        August 22, 2017
        Sai -

        2 questions about this.

        1. Why is there only 0 and 1 as available options? We show 2 decimals places in the previews, but there's no way to force 2 decimal places.

        2. Isn't it a viable enhancement to allow the numbers in the widgets to be formatted? I get requests to format both numbers and dollar values in the widget section.

        Thanks!
        rajdeep_barman
        Gainsight Employee ⭐️
        rajdeep_barmanAnswer
        Gainsight Employee ⭐️
        August 22, 2017
        Hi Zach,

        The intended functions was for It to, as per the field precision display the drop down and build it.

        Example: For a field with precision 3, it is supposed to show available options as 0,1,2 and 3. We noticed that it showed only 0,1 and 2 instead and hence identified it to be a bug.

        The fix for this ready to ship with the major release ahead.
        lila_meyer
        lila_meyer
        Gainsight Employee ⭐️⭐️⭐️
        January 9, 2018
        This info was added to the Customer360 Summary Section Configuration article.
        Lila Krutel, Dir. Global Education Services
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