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slablance
Contributor ⭐️
March 20, 2024
Question

Dependent Inputs in Sentiment Updates?

  • March 20, 2024
  • 1 reply
  • 18 views

Is it possible to configure inputs within Customer Sentiment Updates to be dependent on previous inputs? 

For example, a user selects an input of “Merger & Acquisition” for the “Sub-Category” inputs, which triggers an input for the user to include that confirms whether the new organization is an existing customer/ in the pipeline/ NA. 

 

 

1 reply

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
March 21, 2024

Hi @slablance !
I’m not sure if I understood the question correctly. Can you clarify if you are talking about a Scorecard Measure update, Sentiment Risk? Or attach a screenshot for context?

Continuous improvement is better than delayed perfection