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chharris
Contributor ⭐️
August 13, 2019
Solved

Displaying data in 360

  • August 13, 2019
  • 1 reply
  • 68 views
Heya,

Relativly new to configuring Gainsight but I am investigating how to display ticket data for our accounts. I have the data ingestion happening through the S3 into a specific object.

But is there a specific section that I can use within the c360 to display the support data? (this has to be ingested via s3 as we are using Freshdesk so there is no standard connector)

Chris

    Best answer by dan_ahrens
    Hi Chris,

    Welcome to the community! You can create a section in the C360 and populate that section with a report based on any given data object. More info here: https://support.gainsight.com/360/Admin_Guides/Configure_the_Customer360_Details_(C360)_Page_and_Section_Types#Configure_Related_List_and_Embedded_Page_Sections

    1 reply

    dan_ahrens
    dan_ahrensAnswer
    Expert ⭐️⭐️⭐️
    August 13, 2019
    Hi Chris,

    Welcome to the community! You can create a section in the C360 and populate that section with a report based on any given data object. More info here: https://support.gainsight.com/360/Admin_Guides/Configure_the_Customer360_Details_(C360)_Page_and_Section_Types#Configure_Related_List_and_Embedded_Page_Sections

    VP of Customer Success at Forcepoint
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