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chharris
Contributor ⭐️
Aug 13, 2019 12:02 PM UTC
Solved

Displaying data in 360

Heya,

Relativly new to configuring Gainsight but I am investigating how to display ticket data for our accounts. I have the data ingestion happening through the S3 into a specific object.

But is there a specific section that I can use within the c360 to display the support data? (this has to be ingested via s3 as we are using Freshdesk so there is no standard connector)

Chris

    dan_ahrens
    dan_ahrensAnswer
    Expert ⭐️⭐️⭐️
    Aug 13, 2019 2:54 PM UTC
    Hi Chris,

    Welcome to the community! You can create a section in the C360 and populate that section with a report based on any given data object. More info here: https://support.gainsight.com/360/Admin_Guides/Configure_the_Customer360_Details_(C360)_Page_and_Section_Types#Configure_Related_List_and_Embedded_Page_Sections

    VP of Customer Success at Forcepoint
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    1 reply

    dan_ahrens
    dan_ahrensAnswer
    Expert ⭐️⭐️⭐️
    Aug 13, 2019 2:54 PM UTC
    Hi Chris,

    Welcome to the community! You can create a section in the C360 and populate that section with a report based on any given data object. More info here: https://support.gainsight.com/360/Admin_Guides/Configure_the_Customer360_Details_(C360)_Page_and_Section_Types#Configure_Related_List_and_Embedded_Page_Sections

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