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rona_yang
rona_yang
Contributor ⭐️⭐️
Jul 2, 2018 2:04 AM UTC
Question

Does anyone know how to get the Health Score to populate in SFDC where it is the actual dot with the color of the score not just the text?

I know how to upload data from Gainsight into SF, but not with a color coded dot for the health score. I know I've seen it before, but I can't find instructions. 

    4 replies

    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    Jul 12, 2018 11:20 PM UTC
    Hi Rona, to make sure we understand what you're trying to see, can you post a screen shot of the visualization that you're trying to see?

    also, where are you attempting to show that health score with the color coding?
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    VP of Customer Success at Forcepoint
    rona_yang
    rona_yangAuthor
    Contributor ⭐️⭐️
    Jul 14, 2018 8:26 PM UTC
    Hi Dan - 

    Its like following these instructions here: https://success.salesforce.com/answers?id=90630000000gzfHAAQ. But doing it with gainsight data. I'm wondering if there is an easier way to display the gainsight account health colors in a stop light way on the or account.
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    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    Jul 18, 2018 4:38 AM UTC
    Hi Rona, just to be clear, you're asking about how to create the report in SFDC (using Gainsight data), not how to create the report in Gainsight?
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    VP of Customer Success at Forcepoint
    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    Sep 7, 2018 6:58 PM UTC
    Hi Rona,

    Please let us know if you need further assistance here, or if you're all set!

    Thanks 🙂
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    Lila Krutel, Dir. Global Education Services
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