I'm in the middle of testing the new 5.9 release and came across an issue:





When I create a CTA and add my email assist playbook to it, the checkbox next to


the task is checked and shown as completed even though the task status remains at “Not Started”. The playbook


completion shows 100% complete, but I haven't even sent the email yet. If I did,


then we would see the email stats & bounce rates...


















Do we know why this is happening? Glitch?





I created a playbook and added an email assist task

as instructed: https://support.gainsight.com/Product_Documentation/CTAS_Tasks_and_Playbooks/Admin_Configuration/08_...