Hello All,
One of our Customer Success managers reported the attached error
message when viewing an IC/Relationship record in Gainsight production.
I’m not aware of what this error is referring to, seems pretty
vague to me, so I was wondering if you can help me figure this out.
Page 1 / 1
Ana -
Are they still experiencing the error? If so, can you issue a ticket to support? Also the Details (+ sign) can be useful for our team to help troubleshoot.
Are they still experiencing the error? If so, can you issue a ticket to support? Also the Details (+ sign) can be useful for our team to help troubleshoot.
Hello Denise,
Yes, I have a ticket opened with support.
Thanks.
Yes, I have a ticket opened with support.
Thanks.
Was this ever resolved? I am also having this issue and it is very frustrating as it happens on the majority of my C360 reports
Hi Rona,
Can you please contact support@gainsight.com to help investigate what's happening in your org? Thanks!
Can you please contact support@gainsight.com to help investigate what's happening in your org? Thanks!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.