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denver_durham
Contributor ⭐️
February 13, 2018
Question

expand customer status window to fit in gainsight home

When in the Gainsight Home page and having filtered for just my customers, the Customer Status window reflects 'Showing 1-17 Records' (this being the number of my accounts), but the window is too small to display all at once. This results in a scroll window, which is infuriating since the scroll will default to the entire page. If I want to scroll the page I have to position the mouse just correctly, and if I want to scroll the window I have to barely move the scroll on the mouse/trackpad without it moving the entire page accidentally. This is awful product design and impossible to work with. Is there a way to change the Customer Status window to auto-fit for the number of entities populated there? Additionally, the column widths in the Customer Status window table are all wrong, but when I adjust them to fit the content they do not stick. Everytime the page loads the column widths have defaulted back to an insane setting. Is there a way to set a preference? Are there any personal preference options built into the platform at all?