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toddmassey
Helper ⭐️
Feb 1, 2019 6:16 PM UTC
Question

Exporting Scorecard details for a single customer.

I'm looking for a way for our CSMS to have an exported score card for a single customer. The CSMs like to use the scorecard in thier meetings with executives and sometime the customer. Does anyone have a way to pull the scorecard for a single customer?

1 reply

keith_mattes
Helper ⭐️⭐️
Feb 1, 2019 6:29 PM UTC
You can probably create a report against the Scorecard's History object or Fact filtered by customer ID and/or have one in the C360? What details are you looking to expose?

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Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd