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External Attendee look-up in the Activity Timeline object

  • July 29, 2019
  • 2 replies
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Recently External Attendee was added to the Timeline Activity object. See threads here and here. This is certainly a big help.

However, this field is simply a string/text field. When reporting on Timeline Activities or creating rules based on them, you are unable to add any additional information about the contact. The only way to do this would be to do a look-up or merge based on the name, which is potentially not unique, even when merging on name and Account ID

I assume this is because External Attendee can hold multiple contacts. I'd love a way around this, for this field to be an ID field capable of a look-up.

Best answer by spencer_engel

Hi Jeffrey, I got tripped up on this at first too. What you're actually looking for is the Activity Attendee object, which then has a join to the Timeline data. You can find more info here.

2 replies

spencer_engel
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  • Expert ⭐️
  • Answer
  • July 29, 2019
Hi Jeffrey, I got tripped up on this at first too. What you're actually looking for is the Activity Attendee object, which then has a join to the Timeline data. You can find more info here.


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  • Contributor ⭐️⭐️⭐️
  • July 29, 2019
Aha, perfect. Thanks so much!