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Question

Gainsight 360 Email

  • March 12, 2020
  • 3 replies
  • 83 views

I am receiving email from Gainsight 360 with the certain reports. The sender of the email is Gainsight Customer Success <no-reply@gainsight.com>. Can anyone help me to find how this type of emails triggers from the org?

 

3 replies

heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • March 12, 2020

@pranjalgangrade It looks like a journey orchestrator email, but I suspect it’s coming from the GS instance and not yours.  @@johnheintschel  looks like it’s coming from you.  Can you help?


sai_ram
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  • Expert ⭐️⭐️
  • March 19, 2020

@pranjalgangrade Thanks for redirecting to us! we are working on it. I will update you here once we fix this.


zach_davis
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  • Helper ⭐️
  • April 27, 2020

Hi @pranjalgangrade  - this was triggered from Gainsight’s Journey Orchestrator program and has since been updated. Are you no longer receiving the email?