Hello,
When I try to use Gainsight Assist in my Outlook app, it shows me an error under the “Log Email to Timeline” option that says “Something went wrong! Please try again.”
![](https://uploads-us-west-2.insided.com/gainsight-us/attachment/749d2e70-b2ff-4b40-936a-658ef7405fe9.png)
This is the New Outlook app on Mac. Any ideas?
I’ve tried to remove and reinstall the ass in as well as close and reopen the Outlook app.