We changed our domain name some months back and I am hearing from a handful of CSM’s that had their SF set up with the old domain mention they cannot use the BCC feature to put emails into timeline. Can a GS admin add additional domain’s for those CSM’s that currently have the older domain set up or would they need the SF admin to adjust their profile?
Solved
How to add additional domains to use BCC feature
Best answer by john_apple
You can add additional authorized domains under Security Settings on Email Configuration > Inbound Emails
+5You can add additional authorized domains under Security Settings on Email Configuration > Inbound Emails
+1Nick
+1+1
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