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Question

Inconsistent behavior with search bar in dashboard filter screen

  • October 3, 2017
  • 2 replies
  • 69 views

dan_ahrens
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The way that the search bar works in dashboard filters is inconsistent with the way search bars behave in the rest of the product. 

In other areas of Gainsight, clicking inside the search bar allows the user to begin typing at the cursor. See example in reports builder:



But in the dashboard global filter builder, clicking in the search bar causes the search window to close. This is inconsistent and frustrating. 

2 replies

dan_ahrens
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  • Author
  • Expert ⭐️⭐️⭐️
  • October 3, 2017
Looks like community won't let me embed the second screen recording, but to see the behavior in the global filter builder, click this link

melissa_i_959be6
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • October 17, 2017
In dashboard filters, I click in the search bar every. single. time. and get frustrated when it closes. Not only should this be updated for consistency across the app but just for usability sake I don't think a search bar should ever close when you click into it.